Frequently Asked Questions

No. Parker's Promise is an independent living housing program. We are not an assisted living facility, nursing home, adult family-care home, treatment program or shelter.

No. We don't provide medical, nursing or personal care, medication help, counseling or treatment, and our staff are not medical professionals. Residents manage their own care or arrange it from outside providers they choose.

Yes. Residents may arrange services from independent outside providers they choose, such as a home health aide, following our house rules for visitors. Parker's Promise doesn't arrange, supervise or pay for those services.

No. If you need a safe place tonight, call 211, or the National Domestic Violence Hotline at 1-800-799-7233. Our Get Help page lists more free help lines.

Yes. Our Veterans Residence is for U.S. military veterans. A DD-214 helps, but you can apply without one. See Eligibility.

It depends on the residence and the rooms open at the time, so please contact us about your situation. The Women's Residence is a women-only home.

No pets are allowed. Service animals and assistance animals are not pets: if you have a disability, you can ask for an assistance animal as a reasonable accommodation, and we review every request individually.

Both may be available. Contact us for current rates and availability.

Contact us for current rates. Rent includes a furnished room, utilities, Wi-Fi, laundry and shared kitchen and living areas.

No. There's no fee to apply.

Rent can be paid from any lawful source of income, including wages, Social Security, SSI/SSDI, VA benefits, pensions, and approved rental assistance or funding programs. Each assistance program has its own rules and approval steps, which the program decides, so tell us early what you plan to use. Parker's Promise doesn't apply for or manage benefits for residents, but we can refer you to free help.

No. Meals aren't provided. Residents buy and cook their own food and share the kitchen under the house rules.

No. Transportation isn't included in rent, and residents are responsible for getting around. Staff can help you find options, such as bus routes, STS paratransit for people with disabilities, and VA or Medicaid ride programs if you qualify.

Start with our short housing inquiry. We contact you within 2 business days to talk about fit and availability, then complete the full application with you.

We reply to inquiries within 2 business days. Referral professionals get an acknowledgment within 1 business day and a follow-up within 2 business days.

Yes. Caseworkers, VA staff, discharge planners, shelters and community organizations can use our For Professionals page.

There's no curfew. In the Veterans and Senior Residences, guests are welcome 9 am – 9 pm in shared living areas, signed in with a day's notice. The Women's Residence has no guests at the house, for everyone's safety. No home allows overnight guests, and quiet hours are 10 pm – 7 am. See the House Rules.